Shipping policy
Shipping and Delivery
At Cover & Hyde, we’re committed to getting your order to you as quickly and efficiently as possible. Below are the details of our shipping options, estimated delivery times, and other important information to ensure a seamless and hassle-free delivery.
Shipping within Canada
We offer multiple shipping options across Canada, so you can choose the one that best suits your needs.
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Standard Shipping (5-7 business days): Our reliable standard option is perfect if you’re not in a rush.
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Express Shipping (2-3 business days): For those who need their order sooner, we offer express delivery.
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Free Shipping on Orders Over $135 CAD: Spend over $135 CAD, and enjoy free standard shipping across Canada.
International Shipping
Currently, we only ship within Canada, but we’re working on expanding our services internationally. Stay tuned for updates on global shipping options!
Processing Time
Order processing time: Please allow 1-2 business days for us to process your order before shipping. Orders ship Monday through Friday (excluding federal holidays).
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Holiday shipping: During holidays or peak seasons, processing times may be slightly longer, but we’ll keep you informed of any delays.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with your tracking information. You can use the provided tracking number to follow your package’s progress in real-time.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping option you select. We aim to offer competitive rates while ensuring your package arrives safely and on time.
Delivery Issues
If you experience any issues with the delivery of your package, please contact us at coverandhyde@gmail.com within 7 days of your expected delivery date, and we’ll work to resolve the issue as quickly as possible.